How Customers Consent to Receive Text Messages
HVAC companies using EZ Lead Response provide customers the option to consent to SMS messaging before messages are sent. Below is an example of the opt-in process used by HVAC businesses.
Customer Journey
Step 1
Customer visits HVAC company website.
Step 2
Customer completes a service request form.
Step 3
Customer may optionally choose to receive SMS updates.
Step 4
Customer receives a text message related to their HVAC inquiry.
Example Lead Form
Request HVAC Service
SMS messages are optional. You may submit your HVAC service request without opting into text messages.
By checking this box, you agree to receive conversational text messages from EZ Lead Response regarding your HVAC inquiry. Message frequency varies. Message and data rates may apply. Reply HELP for help and STOP to cancel.
Consent is not a condition of purchase or receiving HVAC services.
Example Messages
Thanks for contacting us regarding your HVAC service request. Are you looking for repair, maintenance, or installation? Reply STOP to opt out.
Repair
Thanks for your response. Want to get on the schedule? Book here: [booking link]. Reply STOP to opt out.
SMS Compliance & Consent
- Messages are only sent after customer consent.
- Customers may opt out at any time by replying STOP.
- Customers may request assistance by replying HELP.
- Message frequency varies.
- Message and data rates may apply.
- Consent is not a condition of purchase or receiving HVAC services.
Transparency & Compliance
EZ Lead Response provides automated lead-response systems for HVAC businesses. This page demonstrates the customer opt-in process used by businesses utilizing our platform and is provided for transparency, compliance review, and SMS registration verification purposes.